O que aprendi com a crise: humaniza??o do atendimento
Tom Phillips How four-year hunt for New Zealand dad unfolded.txt
How a shootout ended a four-year search for a NZ bushman and roleta rodandohis three children3 days agoShareSaveAleks PhillipsBBC NewsShareSave0:42Watch: Moments police say fugitive Tom Phillips was caught on cameraOn 11 September 2021, Tom Phillips and his three children went missing for the first time.His Toyota Hilux was found parked below a tide line at a beach near his parents' home in Marokopa on New Zealand's North Island. Police launched a massive search operation by land, sea and air.Less than three weeks later, the family returned home, with the father claiming they had been on a camping trip.Then, on 12 December that year, they vanished again. Aside from a few chance sightings and grainy frames of CCTV footage, the bushman and his three children had not been seen since.That was, until the early hours of Monday morning, when police responding to a report of an attempted burglary entered into a shootout that resulted in Mr Phillips' death, ending a four-year manhunt.Many questions about his disappearance remain, including why he took his children and disappeared into New Zealand's harsh wilderness, and whether he was able to evade capture for so long by having help.When Mr Phillips returned home for the first time in 2021, he was charged with wasting police resources. The search effort over the harsh, unforgiving landscape of the western Waitomo region had cost New Zealand authorities hundreds of thousands of dollars.Police did not launch a fresh search the second time he and his three children - Ember, Maverick, and Jayda, aged five, seven and eight, respectively, at the time - went missing.When he failed to appear at a court appearance on 12 January 2022, police issued a warrant for his arrest.Mr Phillips returned to his family home alone at night to collect supplies on 9 February that year.He was then not seen for more than a year.Police have said in the past they believed Mr Phillips took his children - now aged nine, 10 and 12 - over a custody dispute with their mother, though he never offered any explanation as to why he had done this.Mr Phillips was known to be a bushman who had some survival training. Locals in Marokopa have said he was someone who wanted to be off the grid and had not been on any social media platforms.Police believed he and his children had survived out in the dense wilderness surrounding Marokopa.But it seems Mr Phillips and his children could not survive in the bush on their wits alone.There was a string of sightings around Kawhia between August and November 2023, including multiple alleged robberies, as well as at a hardware store and on quad bikes.CCTV footage captured around that time appeared to show Mr Phillips and one of his children - both wearing camouflage and masks over their faces - attempting to break into a store in Piopio, south-west of Marokopa, police said.When Mr Phillips was shot on Monday, police said they found multiple firearms and other loot on his quad bike.Police have previously said they believed Mr Phillips was being aided in his evasion by others.When he was suspected of a bank robbery in Te Kuiti, a small town in the Waitomo region, police said there was an accomplice.Fewer than 100 people live in the tight-knit community of Marokopa. While there was no suggestion that his family had assisted him, given the custody dispute, there have been questions about whether someone who knew him was helping him remain hidden or knew of his whereabouts.In June 2024, police issued an NZ$80,000 (￡37,200) reward for information that might lead to the location of Mr Phillips and his three children. The deadline expired without any breakthroughs.They were next seen that October. A group of teenage pig hunters who had been trekking through the bush around Marokopa spotted them and filmed the brief encounter on their phones.In the grainy footage, Mr Phillips could be seen leading his children through the rugged terrain, all wearing camouflaged clothing, raincoats and large backpacks. New Zealand media reported that the teenagers had briefly spoken to one of their children to ask if anyone knew they were there. The child had replied "only you" and kept walking, the father of one of the teenagers told New Zealand's 1News.The sighting prompted an unsuccessful three-day search involving police and army helicopters. Police said last month that they felt an aggressive search was the wrong approach, as they said Mr Phillips was armed and considered dangerous.New Zealand HeraldHe was not seen again until late August this year, when he and one of his children were captured on CCTV allegedly breaking into a store in Piopio, making off with grocery items.It was Piopio he returned to on Monday morning. It was at about 02:30 local time (14:30 GMT on Sunday) that police were called to a report of an attempted burglary at a rural farm supply shop there, which police believe Mr Phillips had unsuccessfully targeted before.A quad bike carrying two people was seen heading towards Marokopa. Police laid spikes along the road and, when these stopped the quad bike, officers said they were met with gunfire.Police said the first officer to reach the scene was shot in the head and he remains in a serious condition. A second officer returned fire and Mr Phillips died at the scene, police said.The child who was with him was unharmed and provided police with information that led them to the other two children, who were at a remote campsite in the bush between Marokopa and Te Kuiti in near-freezing conditions, police said.The children - whose wellbeing had been the top concern in New Zealand throughout their disappearance - are now being cared for by the authorities.New Zealand dad shot dead by police after years on the run with childrenNew video appears to show New Zealand fugitive dad with his childFamily of NZ fugitive on the run with children pleads for returnFugitive father seen with children in NZ wilderness for first time in yearsMissing peopleNew Zealand
